Privacy Policy

Privacy Policy

Introduction

Welcome to https://cleaning-mold-and-mildew-pomona-ca.ecojohns.com (henceforth referred to as “Clean Mold Pomona,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, utilize, disclose, and safeguard your personal data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please be aware that this Privacy Policy does not apply to third-party websites, applications, or services you access through links on our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This policy outlines our data handling practices when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our website and interact with its content.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Your username, email address, and any other details you provide during registration.
  • Payment Information: Credit card numbers, billing addresses, and payment history associated with your account.
  • Financial Information: Bank account details (if used for direct payments or refunds).
  • Purchase Information: Products or services bought from us, including quantities, order dates, and transaction amounts.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data collected through our apps.
  • Location Data: GPS coordinates and place names when you use our location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews left by users on our platform or associated apps.
  • Social Media Information: Publicly available details from social media platforms when you choose to connect your account with ours.
  • Product Information: Data about products you interact with, including preferences, browsing history, and product recommendations.

We gather this data through various methods: user input forms, online interactions, cookies (as explained below), and third-party service providers.

Cookies and Similar Technologies

Clean Mold Pomona uses cookies and similar technologies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that allow us to recognize you as a user and collect certain information about your browsing activities. They can be categorized as:

  • Strictly Necessary: These ensure basic functions of our website, such as secure log-in sessions and page navigation.
  • Preferences: Cookies in this category remember settings you’ve chosen or customize content based on your preferences.
  • Analytics: Used to collect aggregate data about website usage, enabling us to improve our platform’s performance and user experience.

You have control over non-essential cookies through our Cookie Manager, where you can manage and delete cookies as desired.

Data Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of legitimate business interests or legal obligations. The specific retention periods vary depending on the type of data and the purpose it serves. Once the data is no longer required, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

Clean Mold Pomona implements robust security measures to protect your personal data from unauthorized access, use, or disclosure. We utilize encryption for data in transit and at rest, and our third-party service providers adhere to strict security protocols. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about our collection of data from minors, please contact us using the details provided below.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information we maintain about you.
  • Erasure/Right to be Forgotten: Ask us to delete or remove your personal data from our records (subject to certain exceptions).
  • Restriction: Limit the use of your personal data in specific circumstances.
  • Portability: Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory decisions based solely on automated processing.

To exercise any of these rights or make data-related inquiries, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below.

Changes to Privacy Policy

Clean Mold Pomona reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions regarding privacy, data protection, or this Privacy Policy, please contact us:

We value your trust in our company and are committed to handling your personal data with the utmost care and transparency.